How to Fix Netflix Error Code UI-800-3?

Whether you’re enjoying your favourite series or movies on Netflix, it can annoy you when Netflix freezes, crashes, or displays error codes. There are several error codes that occur while streaming Netflix videos. One of the common error codes you may encounter is the Netflix code UI-800-3. In this article, we will discuss some common causes and troubleshooting methods that you can try to fix the Netflix error code UI-800-3.

What Causes Error Code UI-800-3 on Netflix?

There are several reasons why you may encounter this problem with the streaming device. Some of these includes:

  • Cached Data: All the apps installed on your device, including Netflix store images, scripts, and other media files on your device. Instances may occur when the cached data on your device can cause problems by interfering with the service.
  • Signing in: In a few cases, this error is related to the “Signing in” problem that Netflix is facing.

Now when you are familiar with the common causes of the Netflix code UI 800 3 problems. After that, it’s time to apply proper solutions to fix it.

Quick Methods to Fix Netflix Error Code UI-800-3

Whether you are facing Netflix error code UI-800-3 on XBOX 360 or Roku devices, it is important to fix the issue as soon as possible. Here, in this section, we have provided you with some effective solutions that you can try to fix the error code:

Method 01: Restart Your Streaming Service

Sometimes, the problem can be simply fixed by restarting your streaming device. You just have to completely shut down your device for a few minutes and then restart it again. Or, follow the below-given steps to restart your streaming device:

  • Firstly, shut down the device on which you are streaming Netflix.
  • Also, disconnect both the Streaming Service and the TV from the power source.
  • Wait for a couple of minutes.
  • Again, connect both your streaming service and your television.
  • At last, switch ON your television again.

This is the most basic troubleshooting method to fix Netflix error codes. If it does not work, then apply the next solution.

Method 02: Log Out or Reset the Settings

Before you go with this method, it is important to check whether your streaming device allows you to sign out. If it does not allow you this, then you have an option to reset all the settings. However, if you can sign out of your streaming service, go with the below-mentioned procedure:

  • Visit
  • After logging in to your account, go to the settings option and choose “Sign Out Of all devices”.
  • Next, Sign in again to the device and check if it works.

Method 03: Clear The Netflix App Cache

Some streaming devices automatically clear the device cache every time when you power-cycle them. However, if you are using one of those devices which do not delete your cache, then follow the below-given steps:

Fix Netflix Error Code UI-800-3 on Roku Device:

  • Tap the home button on your remote about five-six times.
  • Now, press the UP arrow button one time.
  • Press the fast rewind button and fast forward button one-by-one two times.
  • After that, Roku will restart.

On Amazon Fire TV or Fire TV Stick try:

  • Press the home button on your Fire TV remote.
  • Go to Settings > Manage installed applications > Netflix app > Clear data.
  • Again, click Clear data one more time and then choose Clear cache.
  • Now, unplug your Fire TV device and keep it idle for a few minutes.
  • At last, connect your Fire Tv device.

Method 04: Reinstall Your Netflix App

If the problem persists even after trying the above steps. It’s time to reinstall the Netflix app itself. However, it is not possible to uninstall the app from some devices. In case, if you are able to delete the Netflix app from your device, then go through the following steps to reinstall the app:

  • Tap the Menu Button on your streaming device.
  • Go to Installed apps and choose Netflix.
  • At last, click the Uninstall button to remove the app.


Hope, these methods help you to fix the Netflix error code UI-800-3 on your device. If the issue still persists, you can visit Netflix error code UI-800-3. Before applying any method to troubleshoot the error code, make sure that there is no issue with your device. In case, if you need any additional help or have any queries, feel free to contact the Netflix support team. 

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