How to Fix HDCP Error Roku

HDCP errors happen when there is a problem with the physical connection or communication between your Roku and TV.  Easiest things to check are HDMI cables and then HDMI ports. Software-related problems can also arise. For instance, some TV processing algorithms that flip between modes too slowly can cause HDCP to malfunction since it doesn’t receive a timely response. It may also be related to unauthorized content.

Fixing HDCP errors on a Roku device can involve several steps to troubleshoot and resolve the issue. HDCP (High-bandwidth Digital Content Protection) is a form of copy protection used to prevent unauthorized copying of content. If you’re encountering an HDCP error message on your Roku device, here’s what you can try:

1. Check Cables and Connections:
– Ensure that the HDMI cable is securely connected to both the Roku device and the TV.
– If possible, try a different HDMI cable to rule out any cable-related issues.
– Verify that the HDMI port on your TV is working properly by testing with another device.

2. Reboot the Devices:
– Unplug the power from both the Roku device and the TV.
– Wait for about 10-15 seconds before plugging them back in.
– Turn on the TV first, then turn on the Roku device.

3. Check for Updates:
– Make sure your Roku device’s firmware is up-to-date.
– Go to “Settings” on your Roku, then select “System” and “System update” to check for updates.

4. Check TV Settings:
– Some TVs have specific HDMI ports labeled as “HDCP” or “4K.” Ensure you’re using a compatible port for your Roku.
– If your TV has an option for “HDMI CEC” (Consumer Electronics Control) or a similar feature, try disabling it, as it can sometimes interfere with HDCP.

5. Try a Different HDMI Port:
– If your TV has multiple HDMI ports, switch to a different port to see if the HDCP error persists.

6. Use a Different Display:
– If possible, connect the Roku to a different TV or monitor to see if the issue is specific to the original display.

7. Factory Reset:
– As a last resort, you can try performing a factory reset on your Roku device.
– Navigate to “Settings,” then select “System” and “Advanced system settings.” Choose “Factory reset” and follow the on-screen instructions.

If none of the above steps resolve the issue, it’s advisable to contact Roku’s customer support for further assistance.

Remember that HDCP errors can sometimes be caused by compatibility issues between devices or cables. By following these steps, you should be able to identify and resolve the HDCP error on your Roku device and enjoy uninterrupted content streaming.