Many of you might be struggling with the HDCP error while using Roku. High-bandwidth Digital Content Protection protocol basically prevents unauthorized access while streaming any video. Roku HDCP error is a warning message on a black screen or as a notification on a purple screen. Whenever this issue occurs on your system, it is important to know the exact cause of the problem and proper troubleshooting methods to fix it.
What does HDCP mean?
HDCP is a protection standard that any movie and TV industry uses to avoid duplicity of their content. It is also called copy protection and used to prevent the duplicity of commercial tapes.
Mainly, the HDCP error occurs because of two reasons (and can also appear as a Roku HDCP 2.2 error). First of all, the error will appear if the content you want to stream doesn’t support content-protection technology. And secondly, the error can also appear if you’re using a faulty/defective HDMI connector or cable. Therefore, before applying any troubleshooting, you should inspect the cable or the connector.
If any error is encountered, replace the existing cable with a spare HDMI lying around your home. After doing so, Roku will automatically select the relevant switch and remove the error message.
How do I Fix the HDCP Unauthorized Issue?
You might have noticed a purple HDCP screen while streaming the Ultra HD 4K content. The message, “ HDCP Unauthorised. Content Disabled” appears due to improper Roku settings for streaming 4K videos.
You need an HDMI 2.0 input to fix the Roku error HDCP unauthorized content disabled issue as it has support for HDCP 2.2. Along with this, your device must have an active internet connection that supports Ultra HD streams. Usually, a download speed of 25 Mbps download or more is required to stream high-definition content.
As for Roku HDCP 2.2 error, all connected devices, including your TV, AVR, soundbar, etc must have to support it. Otherwise, you may not stream 4K content and the maximum resolution will not exceed 1080p.
Quick Steps to Fix the HDCP Error
A black screen indicating the HDCP error may occur more often on your device and this makes you unable to stream high-definition videos. Though, the problem can be fixed by simply unplugging and plugging the cables. To fix Roku error code 014.40 or any other error, all you have to do is:
- First of all, unplug both ends of the HDMI cable from all the devices, including the Roku player, AVR, and/or your smart TV.
- Turn off your Roku and unplug both ends of its power cord, then repeat the same process with your TV. Reconnect the HDMI cable after waiting for a while and don’t forget to check whether the connection is secure and firm.
- After 3-5 minutes, again plug the power cord in both your TV and Roku and be patent until the devices successfully boot up. Afterward, play the same video again and check if there is an error message.
Basically, the process of unplugging and plugging the cable gives your Roku a kind of hardware restart. In many situations, it is noticed that doing the software restart doesn’t help as the system still displays the error and is likely to display it again after the Roku boots up.